INTEGRITY ONLINE LICENSE AGREEMENT AND LIMITED LIABILITY STATEMENT

By using this service you acknowledge that it's primary purpose is to provide Internet access and email service that block access to certain Internet content, based on the possibility that those sites contain material which may be offensive or objectionable according to the subjective standards of Integrity Online. As a result certain sites may become unavailable to you even though you may not deem the contents of those sites either offensive or objectionable. Also, Integrity Online cannot and does not guarantee that all sites deemed offensive or objectionable by you or any other person will be blocked. Integrity Online does not warrant that the operation of the service will be uninterrupted or error-free or that any defects in the service will be corrected. 

LIMITATION OF LIABILITY

Integrity Online will not, under any circumstance, be held liable for any damages whatsoever, including any special, indirect, incidental, consequential or exemplary damages resulting from the use or loss of use of the service, due to any cause, even if Integrity Online has been advised of the possibility of such damages. In any event, Integrity Online's total liability to you for all damages (whether based on contract, torte, or other theories) will be limited to the amount you actually paid for the service during the month in question. Some states and jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages so the above limitation or exclusion may not apply to you.

TERMS OF AGREEMENT

If your check, draft, money order or like instrument is tendered for payment, and the instrument is dishonored or returned unpaid for any reason, we will charge and collect from you a $40.00 fee plus the amount of the check. The charge shall not be considered an interest charge, a finance charge, a time-price differential, or any charge of a similar nature. The total charge is payable from immediately available funds.

Integrity Online reserves the right to charge a customer's credit or bank debit card up to 10 days in advance of their bill cycle date. If a customer's card is declined Integrity Online will notify the customer by the e-mail address included in our records. If the credit card or bank debit card information is not updated within 10 days of notice all accounts are subject to suspension. Invoiced customers will be sent an email if payment is not received by the due date. All invoiced accounts not paid by the due date are considered past due and are subject to suspension. It is the customer's responsibility to notify Integrity Online if there are any changes in the customer's account information, i.e. phone numbers, addresses, changes in credit card numbers, or changes in expiration dates. If the customer fails to notify Integrity Online of changes in their contact information it can result in a temporary interruption of service. The total amount due must be paid before any account can be unsuspended. Integrity Online reserves the right to suspend any unpaid account on these grounds. Integrity Online will not be held liable to pay or credit any unused time as a result of suspension. All services (i.e. designated email addresses and or usernames) prior to suspension or closure due to non-payment may not be available upon re-activation. Suspended accounts on our server for 30 days or longer will be removed and the account will be cancelled at which time any and all email will be purged from the system.

Prices and packages are subject to change without notice. It is the customer's responsibility to ensure their e-mail is functioning and to contact our technical support department if it's not. It is also the customer's responsibility to read all e-mail sent by Integrity Online's staff and to respond as necessary.

It is the customer's responsibility to contact Integrity Online as soon as they wish to cancel. All cancellations must be emailed to cancellations@integrity.com. Other forms of notice will not be accepted. Cancellations will always take effect on the account's next bill cycle date. Cancellations must be made by email 10 days prior to the accounts next bill cycle date. Any costs accrued, as a result of the customer's negligence to contact Integrity Online, will not be refunded.

Integrity Online will not issue partial credits or pro-rations.

Integrity Online customers are responsible for all long distance charges accrued by the customer, whether through voice or data calls or consumer negligence, such as not contacting their phone company to ensure that the phone number for Integrity Online access is local. It is Integrity Online's intent to have all customers accessing the Internet through their service via local phone lines. Any long distance charges are the sole responsibility of the customer.

VIRTUALLY UNLIMITED ACCESS

As an Integrity Online customer, we want you to have access to the Internet without worrying about time restrictions. That's why we provide our customers virtually unlimited Internet access. This service allows any customer to access the Internet up to 200 hours per month. (That is an average of 6.5 hours a day.) The average Integrity Online customer accesses the Internet less than 40 hours per month. Our virtually unlimited access allows over 6 times the average customer usage.

Internet access usage over 200 hours in a 30-day period is considered "dedicated." This is a service not currently provided by Integrity Online. If in any calendar month your usage reaches the 200-hour limit, your service will be temporarily suspended until you contact Integrity Online to reopen that account.

Integrity Online may also restrict the amount of time you can stay continuously connected to the Internet. A continuous connection of approximately 4-hours may be disconnected. This period may be shortened depending on overall network usage and other factors. A connection that stays idle for a period of 15 minutes may be disconnected so that it will be available for other users. If you are disconnected as described herein, you will need to redial in order to regain access to the Internet.

To help ensure that all members have access to Integrity Online's services, members should not give out login names and passwords to anyone. By protecting your password, you will help prevent unauthorized use of your membership.

Integrity Online monitors all accounts for signs of unauthorized or unapproved use and reserves the right to deactivate your account if such use is detected. Examples of this include spamming newsgroups, sending unsolicited e-mail to Integrity Online or other Internet mail boxes, simultaneous logins, reselling the service, illegally distributing copyrighted software and/or other material that causes an abuse of bandwidth.

Integrity Online reserves the right to contact any customer regarding information pertaining to their user accounts.

WE WANT YOU ON OUR TEAM

Integrity Online will make every reasonable effort to block offensive sites. New sites are being added every day and there is a possibility some sites may not be detected by us right away. At Integrity Online we actively encourage our customers to join us in our efforts to provide the cleanest Internet service available. If you find a site that you believe should be filtered, or maybe one we've filtered you think shouldn't be, simply send us an email including the web address to sitepatrol@integrity.com. Our site patrol review teams will gladly review your submission and respond to your request. Together, we can keep the Internet a safer place for all our members. 

Integrity Online, Inc.
285 Dunlop Blvd SW, Suite G
Huntsville, AL  35824-1103

1-800-468-3474
http://www.integrity.com/